How to Place an Order:

GREENWARE ORDERS:

We ship soft fired porcelain greenware. In Canada, our preferred method of shipping is by Greyhound Bus/Courier. Shipping charges are the responsibility of the purchaser. All orders are automatically insured to a value of $50.00 Canadian. Should you wish higher insurance placed on your parcel, this cost will be your responsibility.

We accept Check or Money Orders. All orders must be prepaid prior to shipping the merchandise.  If paying by check, please allow 14 days for the check to clear prior to shipping the goods.

To place an order, please list the item number, quantity and price and send via email to stanec@shaw.ca. If you are reluctant to send your credit card number by email, please indicate on your email.   We will contact you as soon as possible to arrange for a satisfactory method of transmitting your payment method.

We guarantee the quality of our porcelain greenware, however, we will not accept returns unless it is previously agreed to between the purchaser and Stanec's Dolls Ltd. Once greenware has been ordered, it is not returnable unless for quality defects. Any breakage due to shipping is the the responsibility of the purchaser (for amounts over the $50.00 basic insurance coverage provided).


FINISHED DOLL ORDERS:

All dolls are shipped either via Greyhound Bus/Courier or UPS unless otherwise requested by the purchaser. All shipping costs are the responsibility of the purchaser. We will not ship dolls unless the purchaser provides adequate insurance coverage on the shipment.

We accept  Check or Money Orders. All orders must be prepaid prior to shipping the merchandise.  If paying by check, please allow 14 days for the check to clear prior to shipping the goods.

Finished dolls are as shown on the website. Special orders can also be taken. Please allow 8 to 10 weeks for special orders.


GENERAL ORDERING INFORMATION:

We accept Check or Money Orders. All orders must be prepaid prior to shipping the merchandise.  If paying by check, please allow 14 days for the check to clear prior to shipping the goods.

To place an order, please list the item number, quantity and price and send via email to stanec@shaw.ca.  We will contact you as soon as possible to arrange for a satisfactory method of transmitting your payment.

All Returns Must be Pre-approved.   There is no return on special orders

Orders shipped in Canada will require payment of the 6% GST.

Orders shipped within British Columbia (unless the purchaser has a legitimate tax number) will, in addition to the GST, require the Provincial Sales Tax of 7% to be added to the order.


 

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This page last edited onJuly 21st, 2007.